Protection
You Can Trust

Important Fraud
Prevention Tip

Seacoast Bank will never call, text or email you to request, update or verify sensitive information such as your PIN, Social Security number, debit or credit card number, password or security code.

Our Commitment to You

Security is our top priority, and substantial measures are in place at Seacoast Bank to protect your identity and accounts from theft and fraud. From using 128-bit encryption technology to offering identity alerts, card controls and monitoring your accounts, we offer multiple layers of identity and fraud protection.

Our online services require you to authenticate your identity using your User ID and password. When you sign in for the first time or from an unrecognized device, we'll send a temporary identification code to your phone via call or text message. Once you enter the code, we'll securely sign you into your account.

This multi-step process enhances security by protecting your accounts and recognizing your device on future sign-ins. For added security, we may periodically require re-authentication.

 
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Authentication

Our associates follow strict guidelines to validate your identity and ensure your confidential information stays protected.
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Enhanced Security

Powerful security features, including Touch ID, Face ID and multi-factor authentication keep your financial information safe.
Behavioral Analytics

Behavioral Analytics

Our technology works 24/7 to detect user behavior that may indicate an attempt to open fraudulent accounts using a stolen identity.
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Account Alerts

To help prevent fraud, we notify you via email or text when your personal information changes.

Make Cybersecurity A Priority
Check out our video about the Dos and Don'ts

What to Do If You're a Victim

Fraud doesn't have to ruin you financially. The sooner you take action, the better. It is critical to take action as soon as possible if your personal information has been misused.

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The Dos:

  • Lock your phone and tablet with a passcode
  • Remove unsolicited emails from your inbox
  • Install malware and virus protection on your computer, tablet and phone
  • Use a password manager instead of writing passwords on a notepad
  • Report any issues to your bank as soon as possible

 

The Don'ts:

  • Don't provide personal information to unsolicited calls or emails
  • Don't open attachments in emails or text messages that you weren’t expecting or from an unknown sender
  • Don't keep your phone logged into mobile banking or other financial apps
  • Don't allow anyone to "shoulder surf"
  • Don’t submit passwords and personal information using public Wi-Fi hotspots

How to Protect Yourself From Fraud

With the rapid advancement of digital technology, cyber threats have grown in both scale and complexity. Discover how you can defend against some of the most prevalent cybersecurity threats.

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Give Yourself More Peace of Mind

Prevent crime and fraud by educating yourself and following a few basic steps.
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How to Recognize Phishing Scams

Uninformed people are easy targets for hackers. Read how you can protect yourself from the cybercrime that reels in millions of consumers annually.

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Why You Shouldn't Skip Software Updates

Applying software updates is one of the most important things you can do. If you don't, your system is more likely to be infected with malware.

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How to Spot Romance Scams

Protect your heart and finances from romance scams by recognizing their tactics and safeguarding your personal information.

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5 Tips to Make Online Banking More Secure

Knowing what not to do with your online banking accounts can be just as important as knowing what to do.

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InvestmentFraud

Tips to Protect Your Assets from Investment Fraud

Investment scams often promise high returns with little risk but can lead to serious financial loss and emotional distress.

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Protect Banking Information on Your Computer

The risk of fraud in online banking can be discouraging, but you don't have to become a victim.

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For the Protection of Your Business
Laptop screen displaying SCAM

Common Business Scams

As a business owner, you devote a lot of time and energy to keeping your organization running smoothly. However, if scammers target your organization, they can undermine your reputation and negatively affect your bottom line. Learn how to protect your business from fraud and scams.

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Report a Potential Security Concern

Contact us if you suspect fraud on your account(s) or you responded to a suspicious email, text message or phone call.

Call: 800.706.9991 >

Mon - Fri | 7am - 10pm
Saturday | 8:30am - 5pm
Sunday | CLOSED