The Seacoast Bank Note

What is Veteran Fraud?

Reviewed by: Meghan Wandrie

In return for helping protect and serve our country, veterans receive some unique benefits, such as pension plans. Unfortunately, rather than allowing military veterans to enjoy these well-deserved benefits, scammers may specifically set their sights on veterans and their families as targets.

What is Veteran Fraud?

veteran homecomingVeteran fraud is when criminals try and steal money from veterans by faking their identity or tricking them into sharing personal or financial information. There are several ways scammers can take advantage of veterans, from romance scams and phishing scams to pretending they’re government representatives with the Department of Veterans Affairs (VA).

Common Scams Targeting Veterans

1. Impostor Scams and Fake VA Scams

Impostor scams can take many different forms, with each one preying on the vulnerabilities of veterans. In an impostor scam, the fraudster will pretend to be someone they aren’t, such as a family member, friend, VA employee or even a potential romantic interest. Once the con artist has established some trust, they’ll usually ask for money, bank account information or personally identifiable information like Social Security numbers.

2. Phishing Scams

Phishing scams involve fraudulent emails and other electronic communications that appear to come from legitimate sources. For example, a fraudster may send an email that seems to be from an official agency or organization. They’ll often use an official-looking address, title, email signature or logo to make their hoax more convincing. Criminals also often include links or attachments in phishing scams, which they use to try and trick recipients into downloading malware or sharing personal information.

3. Fake Charity Scams

Veteran charity fraud occurs when scammers ask for donations that they claim will help veterans. While there are many legitimate charities focused on helping veterans, bad actors may take advantage of veterans’ generosity, collecting money from veterans that they’ll just keep for themselves. Before giving to a charity, you can verify its legitimacy using the resources on ftc.gov/charity.

4. Investment and Pension Fraud

Scammers who target veterans’ investment and pension funds will often do so under the guise of helping veterans invest or unlock additional benefits. The fraudster may charge an up-front fee for services they never provide or pretend to be a fellow veteran or professional advisor with an attractive investment opportunity. To avoid investment and pension fraud, never share your personal account information, verify the license of anyone claiming to be an investment professional and steer clear of any offer that sounds too good to be true.

How Scammers Target Veterans

Scammers target veterans in a variety of different ways, from veteran disability fraud to emotional manipulation schemes.

Exploiting Military Benefits

  • Pension Poaching Scams: Scammers use pension poaching to defraud individuals with VA pensions by pretending to help them invest or apply for benefits.
  • Military Records Fee Scams: Veterans always have free access to their military records through the VA. Unfortunately, fraudsters and unscrupulous advisers may attempt to charge veterans a fee for these records.
  • Benefits Buyout Scams: Swindlers sometimes take advantage of veterans in need of quick cash using benefits buyout scams, in which they’ll offer an immediate cash payment in exchange for the veteran’s future pension or disability payments. Since the veteran is often dealing with an emergency, the buyout price is typically only worth a small fraction of the benefits’ value.
  • PACT Act Benefit Scams: The PACT Act provides expanded benefits to service members who suffered exposure to toxic substances. Scammers may target qualifying veterans, purporting to “help” them apply for benefits or submit claims when their real intent is to defraud them.
  • Employment and Rental scams: In veteran employment and rental scams, fraudsters will pretend they’re veteran-friendly employers or landlords. As part of the application process, the scammer will ask the veteran to submit personal or banking information and may even ask for up-front payments for mandatory training and equipment or to secure a lease.
  • Claims Assistance Scams: VA claims are free to file, and the VA (along with VA-recognized service organizations) never charges fees to assist veterans in filing claims. Scammers, however, may create schemes where they charge veterans to assist them in filing claims.

 

Emotional Manipulation

typing on laptop

In addition to benefits fraud, scammers may also try to steal from veterans using romance scams and deployment scams, or by impersonating friends and family members. These schemes use emotional manipulation to get veterans to send money or share personal information under the belief that they’re helping family, friends or romantic partners. In a deployment scam, the fraudster pretends to be a service member deployed overseas, which they use to hide their real identity. They then ask their victims for money, often to help solve a problem or cover their travel costs.

Identifying Veteran Scams

Identifying veteran scams is the key to preventing losses and helping veterans preserve what’s rightfully theirs. Common indicators of veteran scams include:

  • Unsolicited phone calls, emails, texts, letters and other communications
  • Electronic communications asking you to download attachments or click on links
  • Requests for personal information
  • Urgent requests for money from someone claiming to be in need
  • Calls from people claiming to raise money for veterans
  • Unsolicited communications from people who claim they’ll help you invest your pension or claim your VA benefits

 

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How to Recognize Fraudulent Communications

Signs of fraudulent communications can vary widely, which is why you should always be on the lookout for any of the following red flags.

  • Spelling mistakes and poor grammar
  • Illegitimate email addresses (e.g., deptofveteransaffairs@gmail.com)
  • Urgent requests or
  • Requests to follow links or download attachments
  • Unsolicited offers to help you apply for benefits or submit claims
  • Special deals exclusively for veterans

 

Prevention and Protection Strategies

female veteran typing on tabletSince veterans are 40% more likely than civilians to lose money to financial scams, prevention is the best way to help protect veterans’ finances.

Education and Awareness

To stave off attacks from scammers, veterans should educate themselves and be aware of common scams. Veterans should always remain vigilant and exercise caution, particularly when they receive unsolicited requests or when sharing sensitive information. For additional information or assistance, visit the VA website for veteran resources and support.

Practical Steps to Avoid Scams

Every veteran should take practical steps to avoid scams, beginning with safeguarding their personal information. For any online account, using a strong password is the first line of defense. Veterans should also avoid sharing passwords and use multi-factor authentication for a second layer of protection. Other practical steps include reviewing documents thoroughly, never clicking on suspicious links or attachments and keeping your device’s software up to date. Lastly, veterans who want to protect themselves from the financial fallout of identity theft can purchase identity theft insurance.

Best Practices for Verifying Legitimacy

While navigating benefits and claims can be difficult, it’s important to verify any individual or organization claiming to offer assistance to veterans. Veterans looking to apply for benefits should apply directly through the VA at VA.gov or at one of its regional offices. For veterans who want to work with third parties, the VA Accreditation Search can verify attorneys, claims agents and Veterans Service Organization (VSO) representatives.

What To Do If You’ve Been a Victim of Veteran Fraud

If you suspect you’ve been the victim of veteran fraud, it’s important to act quickly and contact your bank and the Federal Trade Commission (FTC) at reportfraud.ftc.gov or by calling 877-382-4357.

How to Report Fraud Against Veterans

To report veteran disability fraud and other scams targeting veterans, contact your local police department and your state’s Attorney General, and file a report by calling the VSAFE Fraud Hotline (1-833-388-7233). For more information and additional veteran resources, visit VSAFE.gov.

If you think you’ve been a victim of banking fraud, contact Seacoast Bank by phone (800.706.9991) or visit any Seacoast Bank branch location.

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